Packaging & Shipping: Ensuring Safe and Efficient Delivery

• Robust Protection:

  Most of our machinery is meticulously packaged in standard export-quality wooden cases. These cases are designed to withstand the rigors of international transit and protect against impact, moisture, and other potential hazards.

• Internal Cushioning:

  Inside the wooden cases, machines are often secured and cushioned with materials like foam, bubble wrap, or custom supports to prevent movement and absorb shocks during transit.

• Smaller Items & Parts:

  Some mini machines, accessories, and spare parts may be packaged in durable, multi-layer cartons with appropriate internal padding to ensure their integrity.

• Custom Packaging:

  If your order has specific packaging requirements (e.g., due to destination regulations or specialized handling needs), please discuss this with our sales team. We are often able to accommodate custom requests.

• Inspection Before Dispatch:

  All packages are thoroughly inspected before dispatch to ensure they are securely sealed and correctly labeled.

We work with reputable logistics partners to offer the following shipping methods:

• Shipping Cost Calculation:

  Shipping costs are determined by factors such as the gross weight and volume of the packed goods, the chosen shipping method, and the destination. We will provide you with a clear shipping quote before finalizing your order.

• Tracking Your Order:

  Once your order is shipped, we will provide you with the tracking number and relevant carrier information so you can monitor its progress.

• Insurance:

  We can arrange for shipping insurance upon your request to cover potential loss or damage during transit (additional costs may apply). Please discuss this with our sales team.

• Customs & Duties:

  Please note that buyers are typically responsible for any import duties, taxes, and customs clearance fees in their own country. We will provide necessary export documentation to facilitate this process.

• Customer's Forwarder:

  If you have a preferred shipping forwarder, you are welcome to use their services. Please provide us with their contact details, and we will coordinate the handover.