XIAMEN JINGWEI TECHNOLOGY CO., LTD.
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Privacy Policy

General Information & Company Policies

This section provides answers to frequently asked questions and outlines key policies regarding JINGWEI TECHNOLOGY's operations, products, and services.

Q: Is JINGWEI TECHNOLOGY only a trading company?

A: No, JINGWEI TECHNOLOGY is not merely a trading company. We are a professional manufacturer specializing in wiring harness processing equipment. We have been dedicated to the design, development, and production of high-quality machinery in this field since our establishment in 1996. Our extensive experience as a manufacturer allows us to ensure superior product quality, offer innovative solutions, and provide in-depth technical support.

Q: Can JINGWEI TECHNOLOGY provide OEM services?

A: Yes, absolutely. JINGWEI TECHNOLOGY is pleased to offer comprehensive OEM services. We understand the value of brand identity and market specificity. Partnering with us for OEM services allows businesses to leverage our manufacturing expertise to produce machinery under their own brand, tailored to their specific market requirements. We see OEM collaborations as a valuable way to expand our market reach and build strong, mutually beneficial partnerships. Please contact our sales team to discuss your specific OEM needs.

Policy Statement: We stand behind the quality and reliability of our machinery.

Warranty Period:

All new JINGWEI TECHNOLOGY machines come with a one-year (12-month) warranty from the date of purchase.

Coverage:

This warranty covers defects in materials and workmanship under normal use and service. If any of our products fail to function properly due to such defects within the 12-month warranty period, we are committed to providing solutions.

Spare Parts Provision:

We will offer necessary spare parts free of charge to restore the machine's functionality.

Exclusions:

Please note that this warranty does not cover wearing parts. Wearing parts are components that naturally degrade or wear out with regular use, such as blades, cutting tools, belts, etc. These items are considered consumable and are the customer's responsibility to replace as needed. Damage resulting from misuse, accidents, unauthorized modifications, or improper maintenance is also not covered.

Maintenance Support:

We provide guidance and support for routine maintenance to ensure the longevity and optimal performance of your equipment.

Q: What about policies for distributors or wholesale annual sales rebates?

A: JINGWEI TECHNOLOGY values its network of distributors and wholesale partners. We have established a very competitive rebate policy designed to reward our distributors for their sales performance and market development efforts. This policy is structured to foster strong, long-term partnerships.

Further Information: Due to the specific and often confidential nature of these agreements, we encourage interested parties or existing distributors seeking more detailed information about our rebate structure and other partnership benefits to please contact us directly. Our dedicated channel management team will be happy to discuss this with you.

Q: What is the typical lead time after placing an order?

A: Our standard lead time for order fulfillment is generally within 5-7 working days under normal operating conditions.

Influencing Factors:

Current Production Schedule: The volume of orders already in our production queue at the time your order is placed.

Order Complexity: The intricacy of the specific machine(s) ordered. Customized machines or those with highly specialized configurations may require additional manufacturing and testing time.

Component Availability: While we strive to maintain adequate stock, occasional delays in component supply can impact lead times.

Communication: We are committed to providing an estimated lead time upon order confirmation and will keep you informed of any significant changes to the production schedule for your order.

Q: How do you pack the products for shipment?

A: We take great care in packaging our machinery to ensure it arrives at your location safely and without damage.

Standard Packaging Method:

All machines that we manufacture and sell are meticulously packed in robust wooden boxes. These boxes are specifically designed for the weight and dimensions of the equipment.

Reinforcement:

To further enhance protection and stability during transit, the wooden boxes are covered and secured with steel ties (strapping) on their surface. This helps to prevent shifting and protects against external impacts during delivery. Our goal is to minimize the risk of any damage during the shipping process.

If you do need to create an actual Privacy Policy, let me know, and I can provide a general template outlining the typical sections it should cover (like Data Collection, Use of Data, Cookies, Data Security, Your Rights, etc.). You would then need to fill it in with your company's specific practices.

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